2. I lost the activation code for my product(s). How
can I retrieve this information?
In order to retrieve your product activation code, email email@example.com
requesting the code from the email address you entered when ordering the product.
The subject of the message should be "Retrieve Product Code"
3. What is ThinkData's Return Policy?
ThinkData has a "No Return" policy on all products
that ship with source code. All sales are final. Returns on downloaded software
are generally only available only in those unusual cases where you have made
errors in entering your order or cases of fraud. For this reason, you should
download and test example software prior to purchase. For our complete Return
Policy, click here.
4. Where can I find support for ThinkData products?
There are links to download documentation for our products
through on our main site. All files are in Adobe Acrobat (PDF) format. We also
host a forum located at www.thinkdata.com/forum
for specific questions about features of our products. The forum is monitored
by ThinkData, and we will post responses as quickly as possible. If you have
questions not relating to our products, please email firstname.lastname@example.org
with your question.
5. How do I purchase products from ThinkData?
Ordering from ThinkData has been made simple. Choose the item
you want and add it to your basket. When you have finished shopping, use the
checkout link to pay for your products. You can view your basket at anytime
to view items you've chosen or delete items from your basket. ThinkData accepts
VISA & MASTERCARD.
You will be sent 3 emails after completing an order. The first
is a receipt from ThinkData confirming your purchase. The second is a confirmation
from Authorize.net containing your credit card receipt. The third email will
again be from ThinkData and will contain the license key(s) for the product(s)
you have purchased.
6. How can I remove myself from the mailing list?
Follow the link below and enter your email address. Your address
will be deleted from our mailing database. Remove
me from the Mailing List
At ThinkData your right to privacy is very important to us.
When you choose to provide us with information about yourself, we recognize
that you trust us to act in a responsible manner. ThinkData will not sell or
disclose any information about any individual user to entities outside of those
partners except to comply with applicable law or valid legal process. Our complete